Last Updated: January 15, 2025

At HealMount, we strive to ensure complete customer satisfaction. Please read our refund policy carefully before making a purchase.

Refund Eligibility

Refunds are only applicable for products that meet our return eligibility criteria and are approved after inspection.

Non-Refundable Products

The following products are strictly non-refundable:

• Products purchased during sales, offers, promotions, clearance sales, or discount campaigns.
• Products marked as non-refundable.
• Opened, used, damaged, or tampered products.
• Products returned outside the eligible return window.

Refund Process

• Once the returned product is received at our warehouse and passes quality inspection, the refund will be approved.
• Approved refunds will be initiated within 24 hours of receiving the returned product at our warehouse.
• Depending on your payment provider or bank, the refund may take 5-10 business days to reflect in your account.

Contact Us

For refund-related queries:

Email: connect@healmount.com
Phone: +91 96875 78988

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Return Policy

Last Updated: January 15, 2025

We accept returns to ensure customer satisfaction while maintaining product quality standards.

Return Eligibility

Products can be returned if:

• A return request is raised within 3 days of delivery.
• The product remains unused, unopened, and in its original packaging.
• All labels, seals, and accessories are intact.

Return Charges

• Returns are accepted; however, return shipping and handling charges will apply.
• Applicable return charges will be deducted from the refund amount.
• Charges may vary depending on the delivery location and courier partner.

Non-Returnable Products

The following products are not eligible for return:

• Products purchased during sales, discounts, promotional offers, combo offers, or clearance campaigns.
• Opened or used products.
• Products damaged due to misuse, negligence, or improper storage.
• Customized or special-order products.

Return Inspection

All returned products undergo inspection upon arrival at our warehouse. HealMount reserves the right to approve or reject returns based on the condition of the product received.

Contact Us

For return-related assistance:

Email: connect@healmount.com
Phone: +91 96875 78988